Customer Service Representative
vor 4 Wochen
Role: Service Assistant
Department: Service Reception for Passenger Cars
Company: Mercedes-Benz
Location: Fürth, DE
Key Responsibilities- Act as the primary contact for workshop clients.
- Schedule workshop appointments and prepare repair orders.
- Document vehicle and order information accurately.
- Facilitate the return of vehicles and address general inquiries regarding repair services.
- Ensure seamless operations within the service team.
- Provide support and guidance to customers both via phone and in-person.
- Clarify vehicle and system functionalities to clients.
- Completed technical or commercial training, ideally with experience in hospitality or customer service.
- Demonstrated commitment and a friendly, confident demeanor.
- Strong customer focus and service orientation.
At Mercedes-Benz, we value not only your professional qualifications but also the importance of a good personal fit within our team. If reliability, teamwork, and customer service are as important to you as they are to us, we look forward to your application.
We encourage applications from individuals with disabilities and those with equivalent qualifications. Please note that we no longer accept paper applications.
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