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Service Operations Specialist
vor 3 Monaten
Join a prominent European network specializing in pre-owned machinery and commercial vehicles
Machineseeker Group GmbH is seeking a Customer Service Specialist to enhance their team. As a member of a successful organization that has been thriving since 1999, you will be instrumental in providing exceptional support to international clients and ensuring outstanding service delivery.
Key Responsibilities- Develop expertise in Maschinensucher and assist new clientele
- Deliver superior customer service to existing customers across Europe
- Verify and update customer information
- Create new customer records following internal protocols
- Ensure adherence to quality standards for user accounts
- Assist clients in managing their company information
- Bachelor's degree in Economics, Humanities, Languages, or a related field
- Experience in customer service, sales, or quality assurance is advantageous
- Proficiency in German and English is essential; knowledge of additional languages such as Dutch, Polish, French, Turkish, Italian, Spanish, or Portuguese is a plus
- Excellent communication skills and familiarity with Microsoft Office
- Attractive salary package
- Close collaboration with the COO
- Stable and permanent position with a leading player in the European market
- Opportunities for professional growth and increased responsibilities
- Modern office environment with various amenities
- Flexible working hours and a welcoming atmosphere
- Access to fitness facilities and personal training
- Complimentary beverages and meals
- Regular team-building events and celebrations
Are you ready to be part of our team?
We look forward to receiving your application.
