Customer Support Specialist for Software Solutions
vor 4 Wochen
Company Overview:
TOPdesk GmbH Deutschland is a leading international software provider focused on service management, boasting a workforce of 900 professionals across 11 countries and serving over 5,000 clients globally.
Position Summary:
We are seeking a Customer Advisor to enhance our operations in Kaiserslautern. In this role, you will be pivotal in delivering exceptional support to our clients, showcasing our software solutions, and assisting customers in optimizing their use of TOPdesk.
Key Responsibilities:
- Understand and assess customer requirements
- Ensure that client objectives are achieved
- Advocate for customer success and satisfaction
- Present software solutions effectively to clients
Candidate Profile:
The ideal candidate will possess a relevant degree or equivalent professional experience, a proactive approach to problem-solving, and outstanding communication abilities.
What We Offer:
- A collaborative and supportive work atmosphere
- Flexible working hours with the possibility of remote work up to 50%
- Opportunities for personal growth and team-building initiatives
If you are passionate about customer service and technology, we encourage you to consider this opportunity.
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