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IT Support Specialist for Managed Services

vor 3 Monaten


Heilbronn, Baden-Württemberg, Deutschland NetPlans Vollzeit

Position Overview

We are seeking a dedicated IT Support Specialist to enhance our managed services team. The ideal candidate will play a crucial role in ensuring seamless IT operations and exceptional customer service.

Key Responsibilities

  • Addressing client inquiries and troubleshooting technical issues effectively.
  • Fostering strong relationships with clients to understand their needs.
  • Supporting intricate IT and server environments.
  • Delivering advanced support within specialized teams.
  • Engaging in conceptual development and IT infrastructure advisory.
  • Providing on-site assistance to clients as required.

Qualifications

  • Extensive experience with Microsoft technologies, storage solutions, virtualization, and IT security.
  • Alternative titles may include IT Systems Specialist, Network Administrator, or Support Specialist.

What We Offer

  • Attractive salary structure based on individual performance.
  • Permanent employment contract.
  • Company vehicle available for personal use.
  • Flexible working hours to support work-life balance.
  • Comprehensive training and development opportunities.
  • Regular performance reviews and feedback sessions.
  • Streamlined decision-making processes.
  • Company-sponsored pension plan.

About NetPlans

NetPlans, established in 1998, is committed to simplifying and securing work environments through innovative IT solutions. With a workforce of 400 across 16 locations, we focus on building strong customer relationships and fostering employee well-being. Our core values include trust, respect, and personal growth.