IT Support Specialist
vor 3 Wochen
Our team at GULP – experts united is currently seeking a skilled Service Desk Specialist. In this role, you will be engaged in providing support at a leading client in the IT industry. Your primary responsibilities will include executing software installations and system upgrades. We prioritize your professional growth and satisfaction. Explore the opportunity to secure a permanent position with our esteemed client.
Benefits of working with us
Direct permanent employment with our client Access to a diverse network of both large and medium-sized enterprises Tailored job placements that align with your skills, experience, and preferences Comprehensive interview preparation with our client Competitive salary based on performanceKey Responsibilities
Addressing issues and service requests through a ticketing system, phone, or email Assessing, analyzing, and swiftly resolving incoming IT issues Setting up, configuring, and deploying client systems in a healthcare setting Timely installation, removal, and relocation of client systems Documenting processes and maintaining the knowledge base Performing routine administrative tasks, including permission assignments, software installations, and upgrades Providing support for IT software and hardware solutions Assisting in project-related tasksCandidate Profile
Completed relevant training Experience in 1st and 2nd level support for hardware and software issues is preferred Proficient in Microsoft operating systems (from Windows 7) and Microsoft Office (from 2010) Familiarity with current client-server devices, including desktop PCs, thin clients, laptops, and mobile devices Experience with ticketing systems is a plus, particularly OTRS or KIX Ideally, experience with remote support tools Strong IT aptitude and technical comprehension Excellent command of written and spoken German; English proficiency is advantageous High initiative, dedication, flexibility, and teamwork skills Exceptional communication abilities and a strong customer service orientation-
IT Support Specialist
vor 1 Woche
Aschaffenburg, Bayern, Deutschland GULP – experts united VollzeitJob SummaryGULP – experts united is seeking a skilled IT Support Specialist to join our team. As a Service Desk employee, you will be responsible for providing technical support to our clients in the IT sector.Key ResponsibilitiesResolve technical issues and service requests via ticket system, telephone, or emailQualify, analyze, and promptly rectify...
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IT Support Specialist
Vor 5 Tagen
Aschaffenburg, Bayern, Deutschland GULP – experts united VollzeitJob SummaryGULP – experts united is seeking a skilled IT Support Specialist to join our team. As a Service Desk employee, you will be responsible for providing technical support to our clients in the IT sector.Key ResponsibilitiesResolve technical issues and service requests via ticket system, telephone, or emailQualify, analyze, and promptly rectify...
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