Administrative Specialist
vor 4 Wochen
Position Overview
As an integral part of our operations at CTDI, you will be responsible for a variety of tasks that ensure smooth administrative processes and customer satisfaction.
Key Responsibilities
- Addressing customer complaints and managing escalations effectively.
- Coordinating shipments in partnership with our Customs department across Europe.
- Overseeing spare parts management and maintaining accurate master data within our inventory management system.
- Processing orders and entering goods receipts into the ERP system.
- Providing assistance to colleagues with various administrative duties.
- Resolving inquiries through collaboration with our teams in the USA.
- Ensuring goods are shipped and documented in accordance with customer quality standards.
- Offering support to the team leader and contributing to team objectives.
Candidate Profile
- Completion of a commercial, logistics, or related educational program is preferred.
- Prior experience in administrative roles, ideally within a repair-focused environment.
- Strong understanding of processes and workflows.
- Ability to work in a structured, results-driven, and organized manner.
- Confident communication skills and a professional demeanor.
- Proficiency in computer and database systems.
- Excellent command of the German language and good English skills (minimum Level A2).
What We Offer
- A dynamic and diverse role within a growing, globally active corporate group.
- Job security, a competitive salary package, and a permanent employment contract.
- A modern working environment with opportunities for both professional and personal growth.
- Flexible working hours to support a healthy work-life balance.
- A culture of appreciation, flat hierarchies, and respectful collaboration.
- A comprehensive onboarding experience and structured training with dedicated contacts.
Additional Benefits
- Company pension plan, training opportunities, and health days.
- Quarterly profit-sharing initiatives.
- Access to the Corporate Benefits portal, complimentary beverages, and fresh fruit.
- Employee referral incentives.
By joining us, you will have the chance to play a significant role in shaping the future of our international organization.
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