Position Overview

The role involves a variety of responsibilities aimed at ensuring smooth operational processes within the organization.

Key Responsibilities

• Addressing customer complaints and managing escalations effectively.
• Coordinating shipments in partnership with the Customs department across Europe.
• Overseeing spare parts management and maintaining accurate master data within the inventory management system.
• Processing orders and managing goods receipt entries in the ERP system.
• Providing assistance to colleagues with various administrative duties.
• Resolving inquiries in collaboration with our colleagues based in the USA.
• Managing goods shipping and ensuring documentation meets customer quality standards.
• Offering support to the team leader and contributing to team efforts.

Candidate Profile

• Preferred educational background in commercial, logistics, or related fields.
• Experience in administrative roles, ideally within a repair-focused environment.
• Strong understanding of processes and workflows.
• Demonstrated ability to work in a structured, results-driven, and organized manner.
• Confident communication skills and a professional demeanor.
• Proficient in using PC and database systems.
• Fluent in German and possess good English language skills (minimum Level A2).

What We Offer

• A dynamic and diverse role within a growing, globally active corporate group.
• Job security, a competitive salary package, and a permanent employment contract.
• A modern work environment with opportunities for both professional and personal growth.
• Flexible working hours to support a healthy work-life balance.
• A culture of appreciation, flat hierarchies, and respectful collaboration.
• A comprehensive onboarding process with structured training and dedicated support.

Additional Benefits

• Company pension plan, training opportunities, and health days.
• Quarterly profit-sharing from CTDI.
• Access to the Corporate Benefits portal, complimentary beverages, and fresh fruit.
• Employee referral program.

By taking on this role, you will have the chance to influence the future direction of our international organization.