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Flight Customer Consultant

vor 2 Monaten

Leipzig, Sachsen, Deutschland CHECK24 Vollzeit
Flight Customer Consultant (m/f/d)

As a **Flight Customer Consultant (m/f/d)** at **CHECK24 Flugservice GmbH**, you will play a vital role in assisting customers with their travel needs. Our platform offers a comprehensive selection of over 700 airlines, enabling customers to discover cost-effective flight options.

Your Key Responsibilities:
  • Deliver expert advice over the phone regarding flight options
  • Manage incoming online reservations efficiently
  • Address service inquiries via phone and email for both new and existing bookings (including seat selections and special baggage requests)
  • Facilitate cancellations and modifications to flight itineraries
  • Engage in communication with airline partners and service providers
Qualifications:
  • Prior experience in customer service via telephone or within the travel sector
  • Strong commitment to service excellence
  • Proficiency in English is a plus
  • Passion for customer interaction and teamwork
  • Proficient in standard PC and internet applications, with familiarity in Amadeus or Sabre CRS systems being advantageous
What We Provide:
  • Competitive salary package, including vouchers for various CHECK24 services, a subsidized pension plan, and a tax-free energy bonus
  • Flexible work-life balance options, including opportunities for remote work and sabbaticals
  • Professional development through training programs and career advancement opportunities
  • Complimentary meals, beverages, a muesli bar, and fresh fruit available in the office
  • State-of-the-art work equipment, including additional monitors and adjustable desks
  • Subsidized commuting options such as job bikes/eBikes or public transport tickets
  • Team-building events and company gatherings