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Reception and Administration Support Assistant
vor 2 Monaten
About FLOCERT
FLOCERT is a leading global certification body dedicated to promoting fairness in global trade. Our mission-driven approach has enabled us to work with various organizations, from small producers to internationally recognized brands, to support their sourcing on Fairtrade principles.
Job Summary
We are seeking a reliable, flexible, and outgoing individual to support our reception team at our FLOCERT office in Bonn. As a Reception and Administration Support Assistant, you will be an ambassador for FLOCERT's customer credo: Fast – Friendly – Fair.
Key Responsibilities
- Support the reception and entrance/welcome area of our office building
- Support the administration, maintenance, and preparation of the conference area, meeting rooms, and booking system
- Welcome our staff, customers, and guests and provide general support or information
- Handle FLOCERT's reception desk telephone and provide support for Fairtrade International
- Receive and forward incoming emails for FLOCERT or Fairtrade International
- Ensure entrance control at the main door and the closing of all conference rooms, doors, and windows at the ground floor
- Support the organization of company events and activities
- Register and distribute incoming and outgoing mail
- Ensure the functioning of our coffee machine, its refilling, and cleaning process
- Support in other office administration and HR matters as assigned
Requirements
- Officially enrolled at university in any discipline
- Fluent in English and German, both written and spoken
- Strong service orientation and customer experience
- Well-organized and proactive working attitude
- Excellent communication skills and experience in dealing with different cultures
- Reliable and communicative team player
- Confident command of PC devices (keyboard and mouse) and applications (e.g., MS Office products)
- Previous reception and/or office administration experience would be an asset
What We Offer
- International work environment
- Company culture of dialogue and respect
- Onboarding and welcome management
- Open-minded and value-driven colleagues living our mission
- Flexible working hours
- Good public transport connection, free company parking spaces (for bikes as well as other vehicles)
- Attractive benefit package, e.g., holiday bonus, 13th salary, and more
- Opportunities to make a meaningful impact
- Learning and development opportunities
- Chance for motivated staff to grow