Customer Service Representative
vor 1 Woche
Customer Support Position at Cho-Time GmbH
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Specialist at Cho-Time GmbH.
Your Responsibilities:
- Provide exceptional customer service via telephone, ensuring a positive experience for our clients.
- Work in a dynamic 2-shift model, adapting to changing priorities and deadlines.
- Offer in-depth information on our products and services, addressing customer inquiries and concerns.
- Process customer orders and contracts with accuracy and efficiency.
- Maintain accurate and up-to-date customer and contract data.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Proficiency in Microsoft Office applications, with a strong understanding of data management.
- A quick learner with a positive attitude, able to adapt to new processes and technologies.
- Fluency in German, with the ability to communicate effectively with customers.
- Previous experience in a customer-facing role, preferably in a call center environment.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including a competitive salary and attractive bonus structure.
- Access to ongoing training and professional development opportunities.
Benefits:
- A referral program, recognizing and rewarding employee referrals.
- Regular company events and activities, fostering a sense of community and teamwork.
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