Senior Consultant in Marketing and Customer Engagement

vor 4 Wochen

Munich, Bayern, Deutschland KPMG-Germany Vollzeit
Become a key player at KPMG and support our clients in navigating future challenges. Engage with a variety of projects and contribute to meaningful transformations. Collaborate with your colleagues in the Value Chain Transformation department to guide clients through the complexities of digitizing and automating their sales and marketing operations, alongside enhancing customer experiences.

Your Responsibilities:
  • As a (Senior) Consultant specializing in Marketing, Sales, and Customer Service, you should possess a degree in fields such as economics, natural sciences, computer science, engineering, humanities, psychology, or similar disciplines.
  • Practical experience in business development, management, strategy, technology, marketing, sales, product management, or customer experience is essential.
  • Strong analytical skills, a deep understanding of processes, and effective communication and presentation abilities are crucial.
  • You should be adept at navigating intricate business landscapes, collaborating with diverse teams and stakeholders, and fostering enduring business relationships.
  • Exhibiting teamwork, providing mutual support, and maintaining composure under pressure are vital attributes.
  • Fluency in both German and English, along with a readiness to travel frequently, will complete your profile.
Your Profile:

If you are enthusiastic about leveraging your expertise in customer strategy and management consulting to engage in projects focused on marketing, sales, and customer service, this opportunity is for you:

  • Collaborate with your team to assist national and international clients during periods of transformation.
  • Contribute to the development and execution of strategies and innovative solutions aimed at enhancing customer experiences and formulating business plans.
  • Design concepts related to customer experience, customer journey, touchpoint management, customer experience measurement, CRM, and digital services.
  • Support clients in evolving their business models, structuring organizations, and digitizing their processes.

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