Lead IT Support Engineer

vor 3 Monaten


Bruchsal, Baden-Württemberg, Deutschland Volocopter GmbH Vollzeit

Senior IT Support Engineer Overview

About the Company

Volocopter GmbH is at the forefront of electric air mobility, pioneering the development of eVTOL (electric Vertical Take-Off and Landing) aircraft. Our mission is to revolutionize urban transportation, making it sustainable and efficient for cities around the globe.

Position Summary

Your Key Responsibilities:

  • Enhance and implement IT Service Management frameworks aligned with ITIL standards.
  • Deliver expert technical assistance and support to end-users.
  • Diagnose and resolve intricate technical challenges while collaborating with the support team.
  • Drive improvements in current IT service management practices.

Required Qualifications:

  • Formal training as an IT Specialist or equivalent professional experience.
  • A minimum of 5 years of experience in IT Service Management.
  • Strong knowledge of Microsoft Office, Windows, Apple iOS, Jira, and other relevant tools.
  • Exceptional troubleshooting capabilities.
  • Outstanding communication skills and a commitment to customer service.

Why Consider a Career with Volocopter?

  • Join a rapidly expanding technology company.
  • Be part of innovative projects that are shaping the future of aviation.
  • Opportunities for personal and professional development tailored to your strengths.
  • Experience a modern work environment with flexible working hours and a collaborative team.
  • Receive a competitive salary and benefits package.
  • Be part of a diverse and inclusive workplace that values respect and equality.


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