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Student Assistant in Global Customer Retention
vor 3 Monaten
Position Overview:
The Global Retention Team at Mercedes-Benz Mobility is dedicated to enhancing customer loyalty and engagement. As a working student, you will play a vital role in supporting various initiatives aimed at retaining our valued customers.
Your Responsibilities:
- Contribute to the Global Retention Team by leveraging your skills and interests in customer retention strategies.
- Assist in the implementation and optimization of scalable business solutions for Trade-Cycle-Management on a global scale.
- Facilitate communication with Retention Managers and Sales Directors worldwide by organizing community and review meetings.
- Gain insights into fostering customer loyalty through data-driven retention strategies and support the development of management presentations.
- Collaborate with the team to enhance sales efforts in retention and assist in automating Trade-Cycle-Management reporting.
- Engage in an agile work environment, utilizing tools such as Jira and Confluence to streamline processes.
Qualifications:
- Pursuing a degree in business administration or a related field.
- Enthusiastic about innovative, data-driven digital products.
- Proficient in digital tools and software (e.g., Mural, Confluence, PowerPoint).
- Able to navigate intercultural and international contexts effectively.
- Strong communication and teamwork abilities.
- Fluent in both German and English.
- Demonstrates initiative, strategic thinking, and a results-oriented mindset.
- Exhibits a strong customer focus and team spirit.
Additional Information:
We encourage applications from individuals with health impairments. Our work environment is designed to accommodate diverse employee needs.
We value continuous learning and offer various employee benefits, including flexible working hours, employee discounts, and health initiatives.
