Retail Operations Manager

Vor 6 Tagen


Herzogenaurach, Bayern, Deutschland adidas Vollzeit

About the Role

This senior leadership position is responsible for driving the implementation of programs, policies, and processes to maximize profitability in Global Sales. As a key member of the Retail organization, you will shape the Global Retail business, ensuring a consumer-first mindset across all markets.

Key Responsibilities

  • Embed a consumer-first mindset to drive operational excellence across all markets.
  • Take ownership of assigned project work, ensuring timely delivery and meeting agreed objectives.
  • Conduct pre-project analysis, capturing current processes and practices across markets, using data to define best practices with internal and external benchmarking.
  • Develop comprehensive project plans, including success measures, commercial implications, and timelines.
  • Test projects in pilot environments where required.
  • Track progress of assigned initiatives.
  • Support documentation development, working with cross-functional teams, to deliver market and store training.
  • Contribute to a culture of sharing and adopting global best practices.
  • Support improvement of communication to and from markets/countries/clusters/districts/stores.
  • Manage and lead additional retail priorities and workstreams assigned by your manager.

Key Relationships

  • Global Retail, Digital Retail Operations, Profit Protection, Marketing & Activation, Global Sales Academy, Digital Sales Solutions, Transformation, Strategy, Global Operations
  • Market Retail, Retail Operations
  • Global Sales; eCom, Wholesale
  • Finance (Sales Finance, Group Internal Audit/Internal Controls)
  • IT
  • HR

Requirements

  • Advanced user of MS Office suite of products.
  • Project/program management utilizing agile methodologies.
  • Ability to influence and lead others within a complex matrix organization.
  • Fluent in English.
  • Additional languages are an advantage.

Qualifications

  • University degree in business, ideally with marketing and sales focus or equivalent professional experience.
  • 3+ years retail management / retail operations /project management experience in a retail environment.
  • 2+ years project management experience.
  • Experience in or exposure to internal/external communications/PR is a plus.
  • Strong analytical skills and critical thinking.
  • Strong interpersonal skills (communication, influencing, stakeholder management).


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