Operations Specialist
Vor 2 Tagen
We are seeking an experienced Operations Specialist to join our team at Hive Technologies GmbH. As an Operations Specialist, you will play a critical role in supporting our partner fulfillment team in our first Polish FC, ensuring seamless operations and process quality.
Key Responsibilities- Support the partner fulfillment team in resolving problems and performing special fulfillment tasks
- Act as a liaison between Hive's HQ in Berlin and the local operations at our partner's fulfillment center in Słubice (Poland)
- Train the team on our Hive fulfillment processes and new product features
- Launch new merchants with the onboarding management team
- Scale Hive partner operations while ensuring process quality
- Excellent relationship building skills with internal and external stakeholders
- Multitasking skills with the ability to juggle different priorities and deadlines
- Ability to propose process and product improvements to enhance partner operations
- Independence in performing tasks
- Understanding of SLAs and number-driven operations
- Experience in e-commerce fulfillment processes (B2C and B2B), preferably from a large marketplace operator
- Eligibility to work in Poland or the EU
- Transportation compensation of up to 250 EUR per month
- Hybrid work arrangement from our HQ office in Berlin (2 days/week)
- 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget
- Free drinks and snacks in our offices
- Regular team events and off-sites
- Part of a highly driven team of exceptional and experienced people
- Attractive compensation, including virtual employee stock options for all full-time team members
- Choice of hardware and additional tech equipment
We make better commerce operations for everyone. Hive's mission is to make commerce operations better - for brands, consumers, and ops partners. We seamlessly combine powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. All-in-one, through our Hive App. The Hive ecosystem spans the full operational chain. We believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds.
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