Senior Operations Specialist

vor 2 Monaten

Berlin, Berlin, Deutschland Delivery Hero Vollzeit
Job Overview

We are seeking a highly skilled Senior Operations Specialist to join our Logistics Product Operations team at Delivery Hero. As a key member of our team, you will play a crucial role in driving business growth and improving operational efficiency.

The Logistics Product Operations team is responsible for ensuring the seamless delivery of our products to customers worldwide. As a Senior Operations Specialist, you will be responsible for owning relevant business KPIs, product performance, and product usage for different regions around the world.

Key Responsibilities

  • Develop and implement data-driven strategies to improve product performance and customer satisfaction
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements
  • Provide regular performance reports and insights to management, highlighting areas for improvement and opportunities for growth
  • Support the roll-out of new products and features, ensuring timely and successful implementation
  • Proactively identify and address operational inefficiencies, leveraging data and analytics to inform decision-making

Requirements

  • At least 5+ years of professional experience in a data analysis or operations role, with a strong background in business operations and analytics
  • Bachelor's degree in business, mathematics, engineering, science, economics, or another analytical-based subject
  • Strong knowledge of SQL and reporting tools, with experience in data visualization and business intelligence
  • Proven track record of enhancing business operations and optimizing performance through data-driven insights and strategic decision-making
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
  • Highly motivated and results-driven, with a passion for data and analytics

What We Offer

  • A dynamic and fast-paced work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work with a global leader in the food delivery industry
  • A collaborative and supportive team environment

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