Customer Service Representative
vor 1 Woche
We are seeking a highly skilled and customer-focused individual to join our team as a Kundenbetreuer (m/w/d) for the Besuchermanagement in the Allianz Arena in Munich.
Key Responsibilities- Provide exceptional customer service to clients via phone and email, responding to inquiries and resolving issues related to visitor tours and the Museum FC Bayern.
- Process and manage individual and group bookings for visitor tours, ensuring seamless execution and high customer satisfaction.
- Offer expert advice to clients on our comprehensive range of services, including Kids-Touren, Kick-Touren, and VIP-Touren.
- Maintain accurate records and perform administrative tasks to support the smooth operation of the Besuchermanagement team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Relevant education or training in a customer-facing field, with a strong understanding of customer service principles and practices.
- Proven ability to work independently and as part of a team, with a high level of organizational and time management skills.
- Proficiency in Microsoft Office and other relevant software applications.
- Fluent German and English language skills, with the ability to communicate effectively with clients and colleagues.
- A competitive salary and benefits package, reflecting your skills and experience.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A range of employee benefits, including discounts on food and beverages, flexible working hours, and access to modern facilities.
- The chance to work with a leading company in the luxury hospitality industry, with a strong commitment to innovation and excellence.
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Customer Service Representative
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Munich, Bayern, Deutschland Westwing Home & Living Vollzeit{"title": "Customer Service Representative", "content": "Unlock Your PotentialAs a Customer Service Representative at Westwing Home & Living, you will be the face of our company, delivering exceptional customer experiences that exceed expectations. You will be the key contact point for our customers, helping to shape and enhance our service through effective...
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Vor 5 Tagen
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