Senior Key Account Manager, Business Development Specialist

vor 1 Woche

Bremen, Bremen, Deutschland Amazon TA Vollzeit
Senior Key Account Manager at Amazon Logistics

The Senior Key Account Manager (KAM) at Amazon Logistics serves as a strategic advisor and business partner to Delivery Service Providers (DSPs). They play a crucial role in helping DSP business owners establish and expand successful last mile package delivery enterprises within Amazon Logistics.

Key Responsibilities:

  • Ensure safety compliance in partnership with OTR Safety and OTR Regional Managers
  • Support business owners in scaling their operations and managing operational issues
  • Coach business owners to run compliant, safe, and high-performing companies
  • Identify operational inefficiencies and implement improvements at the network level
  • Enhance the relationship between Amazon and DSP partners
  • Facilitate communication alignment with DSP business owners
  • Represent the voice of the DSP within the Amazon Logistics business
  • Coach and ensure effective utilization of tools
  • Identify opportunities for improving customer metrics
  • Champion the consistent application of Last Mile processes within Delivery Stations
  • Improve driver standards to uphold brand image

Qualifications:

  • Bachelor's degree
  • Prior experience in Operations, Last Mile, account/relationship management, or logistics
  • Experience working on a regional/national scale
  • Experience with contingent workforce management
  • Strong analytical skills and data-driven problem-solving capabilities
  • Fluency in English and German

As a Senior Key Account Manager at Amazon Logistics, you will be part of a team dedicated to revolutionizing last mile delivery services and providing exceptional customer experiences. Our focus on operational excellence, innovation, and sustainability sets us apart in the logistics industry. If you are passionate about driving business success and creating positive impacts, we invite you to be part of our dynamic team.

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