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Senior Key Account Manager, Delivery Service Partner Specialist

vor 2 Monaten


Bremen, Bremen, Deutschland Amazon Deutschland E4 Transport GmbH Vollzeit
About the Role

We are seeking a highly skilled Senior Key Account Manager to join our team at Amazon Deutschland E4 Transport GmbH. As a Senior Key Account Manager, you will be responsible for building and maintaining strong relationships with our Delivery Service Partners (DSPs) to ensure their success and growth.

Key Responsibilities
  • Partner with DSPs to understand their business needs and develop strategies to drive growth and profitability.
  • Work closely with internal stakeholders to ensure seamless execution of logistics operations and provide exceptional customer service.
  • Identify and implement process improvements to increase efficiency and reduce costs.
  • Develop and maintain strong relationships with DSPs to ensure their satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth and expansion.
Requirements
  • Bachelor's degree in a related field.
  • Minimum 3 years of experience in operations, last mile, or account management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Fluent in German and English.
Preferred Qualifications
  • Experience leading process improvements through Lean process, Kaizen, and Six Sigma.
  • Experience project planning in ambiguous environments.
  • Strong communication (public speaking and writing) skills.
  • Enjoys analytical work and using data to provide thought-provoking and workable solutions.
  • Proven experience of helping teams achieve goals.