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Customer Support Specialist
vor 3 Wochen
Position Overview: Are you prepared to take charge of our Customer Service Division and ensure outstanding service delivery? In this role, you will be responsible for direct engagement with customers throughout the 'Order to Cash' cycle, overseeing the Customer Service Division, tracking key performance indicators (KPIs), and generating analytical reports.
Key Responsibilities:
- Manage customer interactions effectively to enhance satisfaction.
- Lead and mentor the Customer Service Division to achieve operational excellence.
- Monitor and analyze KPIs to drive performance improvements.
- Prepare and present reports on service metrics and team performance.
Candidate Profile: We seek individuals with a robust background in Customer Service, exceptional communication abilities, proven leadership skills, and familiarity with SAP and ATLAS systems.
Benefits: Enjoy flexible working hours, opportunities for remote work, and professional development within the Neutrik Group. Experience a motivating international work atmosphere.
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Customer Support Specialist
vor 3 Wochen
Dachau, Bayern, Deutschland Neutrik EMEA GmbH VollzeitPosition Overview: Are you prepared to oversee our Customer Service Division to deliver outstanding support and guarantee client satisfaction? Your role will encompass direct engagement with customers throughout the 'Order to Cash' cycle, supervising the Customer Service Division, tracking performance metrics, and generating analytical reports. Key...
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Customer Support Specialist
vor 3 Wochen
Dachau, Bayern, Deutschland Neutrik EMEA GmbH VollzeitRole Overview: Are you prepared to oversee our Customer Service Division to deliver outstanding support and guarantee client satisfaction? Your role will encompass direct engagement with customers throughout the 'Order to Cash' cycle, leading the Customer Service Division, tracking performance metrics, and generating analytical reports. Key Responsibilities:...
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Senior Customer Support Specialist
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Customer Support Specialist
vor 3 Wochen
Dachau, Bayern, Deutschland Neutrik EMEA GmbH VollzeitPosition Overview: Are you prepared to take charge of our Customer Service Team to deliver outstanding service and guarantee customer satisfaction? Your role will encompass direct interaction with customers throughout the 'Order to Cash' process, overseeing the Customer Service Team, tracking key performance indicators (KPIs), and generating insightful...
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Customer Support Specialist
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Dachau, Bayern, Deutschland Neutrik EMEA GmbH VollzeitPosition Overview: Are you prepared to take charge of our Customer Service Team to deliver outstanding service and guarantee customer satisfaction? In this role, you will engage directly with customers throughout the 'Order to Cash' process, oversee the Customer Service Team, track key performance indicators (KPIs), and generate insightful reports. Key...
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Dachau, Bayern, Deutschland Hans Segmüller Polstermöbelfabrik VollzeitCompany Overview:Hans Segmüller Polstermöbelfabrik is a renowned furniture manufacturer in Germany, boasting a legacy of over 90 years. We are committed to delivering exceptional customer service, superior quality products, and expert advice. With multiple locations and a dedicated workforce of 4,500 employees, our growth is fueled by our passionate...
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