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Customer Care Specialist
vor 2 Monaten
Are you passionate about delivering exceptional customer service and building lasting relationships?
MSX International is seeking a dedicated Customer Care Specialist to join our dynamic team supporting a leading automotive brand. If you possess native-level fluency in Dutch or Flemish, we encourage you to apply
Your Role:
- Serve as the primary point of contact for customers and prospects, providing expert guidance via phone, email, and chat.
- Maintain accurate records of all customer interactions within our Salesforce system, adhering to company guidelines.
- Cultivate positive customer relationships through a professional, courteous, and solution-oriented approach.
- Develop innovative strategies to address customer concerns and collaborate effectively with internal teams as needed.
What We Look For:
- A proven track record in customer service, ideally within the automotive industry.
- Native fluency in Dutch or Flemish (C2 level).
- Proficiency in English (B2 level).
- Relevant education or experience in a commercial field.
- Strong problem-solving skills and a self-motivated work ethic.
Join MSX International and Benefit From:
- A collaborative and supportive team environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development within the automotive sector.
- A flexible work arrangement that combines remote and on-site options.
