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Customer Service Representative
vor 2 Monaten
We are a leading regional media company, DDV Mediengruppe, seeking a skilled professional to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our subscribers and customers.
Key Responsibilities:
- Assist customers with various back-office tasks related to their subscription
- Provide expert advice and support to customers via phone and email
- Process customer orders and respond to inquiries in a timely and professional manner
What We Offer:
- A competitive salary with attractive bonus opportunities
- Comprehensive training and onboarding program to ensure your success
- A family-friendly work environment with flexible hours and perks for parents and children
- Excellent public transportation access and a range of employee benefits
- Opportunities for career growth and professional development
Requirements:
- Excellent German language proficiency
- Strong communication and customer service skills
- Previous customer service or sales experience is a plus
We are committed to providing exceptional service to our customers and community. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
