Customer Service Representative, Schwerpunkt Import oder Export

vor 4 Wochen


Stuttgart, Baden-Württemberg, Deutschland DP World Intermodal GmbH Vollzeit
Job Description

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at DP World Stuttgart. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.

Key Responsibilities:
  • Provide proactive customer service and support to ensure customer satisfaction and loyalty
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with customers to ensure long-term loyalty and growth
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficiency in MS Office and customer relationship management software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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