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IT Service Specialist

vor 2 Monaten

Aachen, Nordrhein-Westfalen, Deutschland m3connect Vollzeit

Unsere Mission:

Wir bei m3connect sind auf der Suche nach einem engagierten IT-Service-Spezialisten, der unsere Kunden mit qualifizierten Lösungen unterstützt und unsere IT-Landschaft sicher und effizient gestaltet.

Deine Aufgaben:

  • Erster Ansprechpartner: Du bist die zentrale Schnittstelle für unsere Kunden und analysierst akute Incidents, um qualifizierte Lösungen zu entwickeln.
  • Problemlöser: Du identifizierst strukturelle Herausforderungen und optimierst Prozesse nachhaltig, um das Incident-Volumen zu minimieren.
  • Hüter unserer IT-Landschaft: Du übernimmst die proaktive Überwachung unserer Services, um Verfügbarkeit und Performance zu sichern.
  • Innovator: Du treibst den Einsatz neuer Technologien voran und steigerst die Automatisierung unserer Prozesse.

Deine Stärken:

  • Fachlich fundiert: Du bringst eine abgeschlossene Ausbildung zum Fachinformatiker oder vergleichbare, praxisnahe Erfahrungen im IT-Support mit.
  • Selbststarter: Du zeichnest Dich durch eigenverantwortliches Arbeiten, ein hohes Maß an Selbstorganisation und die Fähigkeit, Probleme effizient zu erkennen und zu lösen, aus.
  • Technisch versiert: Netzwerk-Begriffe wie VLAN, TCP/IP, Routing und Switching sind Teil Deiner täglichen Sprache.
  • Lernbereit: Du hast eine hohe Bereitschaft, Dich kontinuierlich in technischen, methodischen und persönlichen Fähigkeiten weiterzuentwickeln.
  • Kommunikationsstark: Durch Deine sehr guten Deutsch- und Englischkenntnisse, in Wort und Schrift, ist sowohl die interne als auch externe Kommunikation für Dich ein Leichtes.

Was wir Dir bieten:

  • Arbeiten in einem agilen Unternehmen mit Duz-Kultur und einer Open-Door-Mentalität
  • 30 Urlaubstage & Sonderurlaub
  • Die Möglichkeit auf eine längere Auszeit durch unser Langzeit-Urlaubskonto
  • Aufgrund flexibler Arbeitszeiten und der Möglichkeit bis zu 2 Tage pro Woche mobil zu arbeiten kannst Du Deinen Arbeitsalltag individuell gestalten
  • individuelle Weiterbildung, sowohl persönlich als auch fachlich
  • Bei uns im Office zur freien Verfügung: Vitamine & Getränke, eine kleine Candy-Bar, Billardtisch & Kicker, sowie ein Fitnessraum
  • unbefristete Anstellung, denn wir möchten eine langfristige Zusammenarbeit erzielen
  • vermögenswirksame Leistungen und überdurchschnittlicher Zuschuss zur betrieblichen Altersvorsorge (bAV)
  • partnerschaftliches Miteinander und Team-Events
  • Bei uns kannst Du ein JobRad leasen
  • Kita-Zuschuss bis zu 250,- Euro möglich
  • IT-Equipment nach Deinen Bedürfnissen
  • Deine eigenen Ideen und Innovationen sind jederzeit willkommen
  • Dich erwartet ein Team aus hochmotivierten Kolleginnen und Kollegen, die Bock haben, gemeinsam etwas zu entwickeln

Interessiert?

Dann warte nicht länger und sende Deine Bewerbung unter Angabe Deiner Gehaltsvorstellung an

Zeig uns, wie du mit Deinen Fähigkeiten und Deiner Leidenschaft für Technik unser Team bereichern wirst. Wir freuen uns auf Deine Bewerbung

m3connect – Wo die Zukunft der Technik beginnt.

*Dein Geschlecht spielt für uns keine Rolle – was zählt, ist deine Motivation und dass du ins m3-Team passt.