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Sales Back Office Team Leader

vor 3 Monaten

Munich, Bayern, Deutschland CHECK24 Vollzeit
Team Leader (m/f/d) Sales Back Office Insurance

Position Overview
  • Proven leadership skills
  • Role Description

At CHECK24, we are committed to offering our clients a contemporary approach to life insurance that is straightforward, equitable, and transparent. Our mission is to provide security for individuals and their families.

As a Team Leader (m/f/d), you will oversee a team of 3-5 customer advisors while also managing your own client interactions from the initial application through to completion.

We are eager to receive your application for the position of Team Leader (m/f/d) in the sales back office for life insurance.

  • Qualifications
  • Extensive experience in insurance sales: You possess a background in telephone consultations and have some leadership experience in a comparable role or as a sales trainer.
  • Relevant training: Ideally, you have completed an apprenticeship as an insurance salesperson (m/f/d) or insurance specialist (m/f/d), with additional qualifications as an insurance specialist (m/f/d) being a plus.
  • Strong performance focus and communication skills: You can adapt effectively to the evolving demands of a growing organization.
  • Confident demeanor: You exhibit high levels of assertiveness and possess conflict resolution capabilities.
  • Language proficiency: Fluent in German (C2), with proficiency in English being advantageous.
  • Key Responsibilities
  • No client acquisition or field service required: You will benefit from a steady stream of leads through our CHECK24 Comparison Portal.
  • Oversee daily operations: This includes providing sales advice to customers and preparing relevant offers using modern consulting methods such as chat or co-browsing.
  • Professional and managerial team leadership: You will lead a team of customer advisors (m/f/d) and engage in coaching, conversation analysis, and feedback discussions to foster their development.
  • Ensure adherence to quality and performance standards: You will maintain high processing quality within your team and work on continuous process and procedure optimization.
  • Collaborate with sales management: As part of the management team, you will work closely with upper management.
  • Benefits
  • Customized customer advice: We provide extensive training, promote your individual strengths, and develop you into an expert (m/f/d).
  • Attractive earning potential in a thriving insurance industry: We offer vouchers for various CHECK24 products, a subsidized company pension plan, and full inflation compensation.
  • Work-Life Balance:
Flexible Work Arrangements:
Opportunity to work remotely (3 days in the office, 2 days flexible)
  • Career Development: Significant growth opportunities due to ongoing expansion and individual development, with training costs covered for necessary professional training.
  • Complimentary Food & Beverages: Enjoy free hot and cold drinks, a variety of muesli, lunch twice a week, and fresh fruit.
  • Team Culture:
Relaxed Work Environment:

Experience a casual workplace atmosphere with no dress code, regular team events, and a game area for breaks.

  • Modern Equipment: Ergonomic workspace with contemporary tools (such as MacBook, additional screens) and height-adjustable desks from day one.
  • Sustainable Transportation: Our central location facilitates easy access via public transport or bicycle, with a well-subsidized Germany ticket and support for company bike leasing.