IT Systems Specialist

vor 3 Wochen

Köln, Nordrhein-Westfalen, Deutschland NetCologne IT Services GmbH Vollzeit
Position Overview

Role: System Administrator (m/f/d)
Type: Permanent, Full-time

Key Responsibilities
  • Provide on-site assistance for educational institutions and corporate clients.
  • Conduct independent troubleshooting and incident management.
  • Install and configure IT infrastructure at client locations.
  • Perform administrative and maintenance tasks to ensure optimal system performance.
  • Document processes and maintain an up-to-date knowledge base.
  • Train designated IT personnel at client sites.
  • Enhance digital offerings tailored to client needs.
Candidate Profile
  • Possess IT-related vocational training or equivalent professional experience.
  • Proficient in common PC operating systems, particularly within the MS Windows environment.
  • Experience in supporting printers, IT peripherals, and network systems.
  • Familiarity with ticketing systems is advantageous.
  • Ability to work autonomously and collaboratively, with a willingness to learn new technologies.
  • Exhibit strong technical acumen, a service-oriented mindset, and a methodical approach to tasks.
  • Hold a valid Class B driving license.
  • Fluent in written and spoken German; proficiency in English is a plus.
What We Offer

We provide a diverse role within the IT development sector of the NetCologne Group, set in an innovative and dynamic environment characterized by flat hierarchies and a focus on growth.

As part of a friendly and motivated team, you will benefit from:

  • A stable and secure permanent position.
  • Access to regular internal and external training opportunities.
  • Modern office facilities designed around the 'New Work' concept, including relaxation and creative spaces.
  • An attractive company pension scheme with personalized advice from external consultants.
  • Commuting benefits such as a Germany ticket and JobRad options.
  • Open communication and flat organizational structures.
  • A communal kitchen and dining area.
  • Frequent team-building events.
  • 30 days of vacation plus 4 additional custom days.
  • Weekly fresh fruit, along with unlimited coffee, tea, and water.
About Us

NetCologne IT Services GmbH is a subsidiary of the regional telecommunications provider NetCologne. We are dedicated to delivering innovative ICT solutions to businesses and educational institutions, facilitating their digital transformation.

Our comprehensive services range from IT strategy consulting to the development, management, and support of complex IT infrastructures, all provided from a single source. We also manage our clients' IT operations in accordance with the ITIL framework, offering both remote and on-site support.

Through our educational services, we empower schools by transforming their IT capabilities, ensuring that both educators and students have the resources needed for a modern learning environment.

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