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Technical Support Specialist

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland Trusted Shops AG Vollzeit

Role Overview

As a Product Expert at Trusted Shops AG, you will play a crucial role in ensuring the seamless integration of our products into online stores. Your technical expertise and customer service skills will be essential in providing top-notch support to our B2B customers.

Key Responsibilities

  • Provide technical support to customers in English, Dutch, and German, assisting with the functionality and integration of Trusted Shops products in various shop software systems.
  • Advise customers on simple code adjustments to optimize their online shops with Trusted Shops features.
  • Collaborate with customers to resolve technical issues and ensure a smooth shopping experience.

Requirements

  • Strong technical knowledge and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.

What We Offer

At Trusted Shops AG, we value our employees and offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.