Aktuelle Jobs im Zusammenhang mit Customer Success Associate Partner - Leipzig, Sachsen - RateGain
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Associate Partner
vor 1 Monat
Leipzig, Sachsen, Deutschland RateGain Vollzeit{"title": "Customer Success Associate", "subtitle": "Join our team at RateGain", "content": "About RateGainWe are a leading provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality.Our Vision:To offer an integrated technology platform powered by artificial intelligence...
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Customer Success Advocate
vor 3 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitUnlock Your Potential as a Customer Success ManagerAre you a driven professional looking to make a meaningful impact in the cybersecurity and awareness industry? Do you thrive in fast-paced environments and enjoy building strong relationships with clients? We're seeking a talented Customer Success Manager to join our dynamic team at Avomind.About the RoleAs...
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Customer Success Advocate
vor 3 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitUnlock Your Potential as a Customer Success ManagerAre you a driven professional looking to make a meaningful impact in the cybersecurity and awareness industry? Do you thrive in fast-paced environments and enjoy building strong relationships with clients? We're seeking a talented Customer Success Manager to join our dynamic team at Avomind.About the RoleAs...
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Customer Success Advocate
vor 1 Woche
Leipzig, Sachsen, Deutschland AVOMIND VollzeitCustomer Success RoleAt AVOMIND, we're seeking a Customer Success professional to work closely with our clients, ensuring they maximize the use of our software and consultancy services. Key responsibilities include managing the retention of existing clients, partnering with them to identify and address their needs, and providing value-added solutions to...
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Customer Success Professional
vor 3 Wochen
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Customer Success Professional
vor 3 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at AVOMIND. As a key member of our customer-facing team, you will be responsible for managing the retention of existing customers and partnering with them to ensure they are maximizing the use of our software and consultancy services.Key...
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Customer Success Professional
vor 2 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitWe are seeking a highly skilled Customer Success Manager to join our team at AVOMIND. This role offers the chance to engage with prominent global brands and make a meaningful impact in the cybersecurity and awareness industry.The selected individual will become part of a dynamic and fast-growing group of professionals. The company is dedicated to providing...
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Customer Success Professional
vor 2 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitWe are seeking a highly skilled Customer Success Manager to join our team at AVOMIND. This role offers the chance to engage with prominent global brands and make a meaningful impact in the cybersecurity and awareness industry.This position requires a dynamic individual who can work with some of the most well-known brands worldwide. The selected candidate...
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Sales Associate
vor 2 Monaten
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Sales Associate
vor 2 Monaten
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Customer Success Manager
vor 2 Wochen
Leipzig, Sachsen, Deutschland AVOMIND VollzeitAt AVOMIND, we're seeking a skilled Cybersecurity Account Manager to join our team. This role offers the chance to engage with prominent global brands and make a meaningful impact in the cybersecurity and awareness industry.This position demands dedication and hard work, offering immense rewards for those who excel. As a key member of our team, you'll become...
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Leipzig, Sachsen, Deutschland Unite VollzeitUnser AngebotWir suchen einen motivierten Werkstudenten, der sich in unserem Team für Digital Customer Success Management einbringen möchte.Deine AufgabenDie Automatisierung der digitalen Customer Journeys mit kontinuierlichem Fortschritt.Die Erstellung von verständlichen Anleitungen und Erklärungen für unsere Kunden.Die Recherche von relevanten Themen...
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Customer Service Representative
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Leipzig, Sachsen, Deutschland PULL AND BEAR VollzeitJoin Our Team at Pull&BearWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our new store in Leipzig. As a Sales Associate, you will play a key role in providing an exceptional shopping experience for our customers, ensuring that they find the perfect outfit and leave our store feeling satisfied.Key...
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Customer Service Representative
vor 3 Wochen
Leipzig, Sachsen, Deutschland PULL AND BEAR VollzeitJoin Our Team at Pull&BearWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our new store in Leipzig. As a Sales Associate, you will play a key role in providing an exceptional shopping experience for our customers, ensuring that they find the perfect outfit and leave our store feeling satisfied.Key...
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Sales Associate
vor 4 Wochen
Leipzig, Sachsen, Deutschland PULL AND BEAR VollzeitJoin Our Team at Pull&BearWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our new store in Leipzig. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.About the RoleAs a Sales Associate, you will be responsible for:Providing excellent customer...
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Sales Associate
vor 4 Wochen
Leipzig, Sachsen, Deutschland PULL AND BEAR VollzeitJoin Our Team at Pull&BearWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our new store in Leipzig. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.About the RoleAs a Sales Associate, you will be responsible for:Providing excellent customer...
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Sales Associate
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Sales Associate
vor 2 Monaten
Leipzig, Sachsen, Deutschland REWE VollzeitWe are seeking a highly motivated and customer-focused Sales Associate to join our REWE team in Leipzig. As a key member of our sales team, you will be responsible for creating a welcoming atmosphere for our customers, providing expert advice, and ensuring a pleasant shopping experience.Key Responsibilities:Product Presentation: Present beverages in an...
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Sales Associate
vor 2 Monaten
Leipzig, Sachsen, Deutschland REWE VollzeitWe are seeking a highly motivated and customer-focused Sales Associate to join our REWE team in Leipzig. As a key member of our sales team, you will be responsible for creating a welcoming atmosphere for our customers, providing expert advice, and ensuring a pleasant shopping experience.Key Responsibilities:Product Presentation: Present beverages in an...
Customer Success Associate Partner
vor 3 Monaten
About RateGain
Established in 2004 and based in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) specializes in SaaS solutions and stands as one of the largest processors of electronic transactions and pricing data for the travel and hospitality sectors. With a presence in over 100 countries, we serve more than 2,200 clients, including 8 Fortune 500 companies, 23 of the top 30 hotel chains, 25 of the top 30 OTAs, all leading car rental services, and numerous major travel management firms, cruise lines, and airlines, assisting them in enhancing their revenue generation.
Our Vision:
To provide a unified technology platform driven by artificial intelligence, empowering our clients to boost their revenue through guest acquisition, retention, and wallet share expansion.
Role Overview
We are in search of an Associate Partner – Customer Success for our MarTech division. The ideal candidate should possess a solid understanding of hospitality products and the broader hospitality industry. They will ensure that all customer inquiries are addressed promptly and to the highest quality standards.
Key Responsibilities
- Provide exceptional support to our clients to enhance and grow their businesses.
- Manage and consult comprehensively with our key accounts in hotel online marketing and e-commerce.
- Develop campaign strategies utilizing price comparison platforms such as Trivago, Tripadvisor, and Google Hotel Ads.
- Continuously assess the marketing campaigns of clients.
- Engage regularly with clients to discuss the success of their campaigns and identify areas for improvement.
- Oversee internal projects within Account Management based on your interests and strengths.
- Manage your own portfolio of hotels.
- Collaborate closely with the team to cultivate and maintain outstanding customer relationships.
- Assist in enhancing customer retention, loyalty, and drive upselling or repeat business over time.
- Participate in cross-functional discussions regarding new products and ideas, providing transparent developmental and motivational feedback.
- Develop a thorough understanding of our products and processes, articulating this knowledge to customers as needed.
- Onboard new clients and empower them to maximize the benefits of our product offerings.
Qualifications & Experience
- A minimum of 4 years of experience in performance marketing or revenue management, with extensive experience in account management or customer success management.
- A degree or postgraduate qualification in relevant fields, coupled with excellent communication skills.
Knowledge Requirements
- Comprehensive knowledge of SaaS/B2B product offerings.
- Expertise in market dynamics and trends within the travel and hospitality industry.
- Strong understanding of client servicing strategies.
- Familiarity with escalation handling procedures.
Skills
- Outstanding communication and interpersonal skills.
- Strong analytical skills to evaluate data and derive insights about past and future trends.
- Proficiency in identifying renewal and upselling opportunities.
- Commitment to addressing customer inquiries promptly and maintaining high-quality standards.
- Experience in customer onboarding processes.
Attitude
- Ability to collaborate efficiently across departments and work closely with other teams.
- Strong sense of ownership and accountability.
- Proactive problem-solving abilities.
- Dedication to prioritizing people-centric approaches.
