Construction BIM Business Advisor
Vor 4 Tagen
About the Role
We are seeking a highly skilled and customer-centric Business Advisor to join our Customer Success organization as a Structures / Fabrication Business Advisor. This position will require a rare blend of product expertise, industry knowledge, business strategy, and best-in-class service to drive maximum platform value and adoption of solutions within our customer base.
Key Responsibilities
- Assist clients with the implementation and use of our BIM products for building services, effectively articulating the BIM product value and helping customers realize value from Trimble technology.
- Support the development of strategic use cases, adoption roadmaps, and recommendations to drive optimal product usage across a wide range of levels within customer organizations.
- Maintain audit processes and documentation to regularly assess client environments for optimal performance and make recommendations as needed.
- Support business reviews to decision makers and be perceived as a strategic trusted advisor.
- Identify areas of opportunity for additional products and services for the customer across platform features, professional services, training, etc.
- Advocate on behalf of the customer across Trimble to ensure customer success.
- Effectively articulate the BIM product value within the context of Trimble Construction One.
Requirements
- A trained system planner, technician, or engineer specializing in building services (heating, ventilation, sanitation) with knowledge of CAD/CAE programs (HLSE).
- A track record of successful value delivery and client relationship development.
- Highly organized and able to work collaboratively across a matrix organization to achieve results important to customers.
- Capable of handling multiple ad hoc requests and rapid turnaround while meeting customer expectations.
- Ability to learn quickly, be a great teammate, and manage change effectively.
- Excellent executive-level communication skills (oral, written, presentation) with the ability to explain technical concepts.
- Language requirements: Fluent in German and English is mandatory.
About Our Company
We are a leading provider of construction technology solutions, and our goal is to deliver a unified offering to our customers, including connected workflows that enhance the profitability of our customers and drive our business growth. Our products and services comprise the majority of the offerings currently available on Trimble Construction One (TC1).
About Our Culture
We believe in celebrating our differences and actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
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