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Construction BIM Business Advisor
vor 2 Monaten
About the Role
We are seeking a highly skilled and customer-centric Construction BIM Business Advisor to join our Customer Success organization. As a key member of our team, you will work closely with Construction customers to drive adoption and value realization of our BIM solutions.
Key Responsibilities
- Assist clients with the implementation and use of our BIM products, focusing on HLS, and effectively articulate the BIM product value.
- Support the development of strategic use cases, adoption roadmaps, and recommendations to drive optimal product usage across a wide range of levels within customer organizations.
- Maintain audit processes and documentation to regularly assess client environments for optimal performance and make recommendations as needed.
- Support business reviews to decision makers and be perceived as a strategic trusted advisor.
- Identify areas of opportunity for additional products and services for the customer across platform features, professional services, training, etc.
- Advocate on behalf of the customer across Trimble to ensure customer success.
- Effectively articulate the BIM product value within the context of Trimble Construction One.
Requirements
- You are a trained system planner, technician, or engineer specializing in building services (heating, ventilation, sanitation). Knowledge of CAD/CAE programs (HLSE) is an advantage.
- Track record of successful value delivery and client relationship development.
- Highly organized and able to work collaboratively across a matrix organization to achieve results important to your customers.
- Capable of handling multiple ad hoc requests and rapid turnaround while meeting customer expectations.
- Ability to learn quickly, be a great teammate, and manage change effectively.
- Excellent executive-level communication skills (oral, written, presentation) with the ability to explain technical concepts.
- Language requirements: Fluent in German and English is mandatory.
About Trimble
Trimble is a leading provider of construction technology solutions. Our mission is to deliver a unified business strategy around the categories of Building Preconstruction, Project and Operations Management, Finance and Human Capital, and Digital Supply Chain. We are committed to delivering a unified Trimble Construction One (TC1) offering to our customers, including connected workflows that enhance the profitability of our customers and drive our business growth.
About the Team
Our Customer Success organization is dedicated to building, retaining, and growing our customers. We are a team of experienced professionals who are passionate about delivering exceptional customer experiences and driving business growth through our solutions.
