Customer Service Representative
Vor 5 Tagen
We are seeking a highly skilled and fluent German-speaking customer service agent to join our team at StudentJob DE. As a customer service representative, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may have.
Key Responsibilities- Provide top-notch customer service to our clients via phone, email, and other communication channels
- Assist customers with their queries and concerns related to our services
- Work closely with our team to resolve customer complaints and issues
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers
- Meet and exceed customer satisfaction targets
- Fluency in German (C2 level) and proficiency in English (B2 level)
- Previous experience in customer service, preferably in the insurance industry
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; bachelor's degree preferred
- A competitive salary between 15€ - 17€ per hour
- The opportunity to work from home 50% of the time
- A fun and dynamic work environment with a friendly team
- Growth opportunities within the company
- A training program to become a customer service expert
At StudentJob DE, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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