Digital Product Management Internship in Automotive Services
vor 4 Wochen
Department: Marketing / Sales / Communication
Division: Digital Product Management
Company: Mercedes-Benz AG
Location: Stuttgart
Are you passionate about enhancing the service experience for a vast customer base and numerous retail partners? Do you thrive in a fast-paced environment, both collaboratively and independently? If you are eager to guide our after-sales clients and retailers through the digital transformation, we invite you to become a part of our Digital Service Drive team.
The Mercedes-Benz Digital division merges business acumen with IT expertise to create premier digital solutions for our brand. Through Digital Service Drive, we leverage digital advancements to redefine the service journey for our clients, encompassing three key offerings: online appointment scheduling, multi-channel communication, and customer interaction within order management.
Your ResponsibilitiesAs an intern in product management, you will encounter various challenges, including:
- Assisting in the development and execution of marketing and communication strategies for global markets.
- Independently producing assets and initiatives for diverse communication platforms (e.g., newsletters).
- Supporting the formulation of annual communication strategies.
- Managing the internal product management presence on the social intranet.
- Conducting comprehensive market and competitive analyses, along with performance assessments to identify actionable insights.
- Collaborating on the design and enhancement of the management model using KPIs to uncover and leverage opportunities.
- Assisting international market management in organizing and following up on meetings and workshops.
- Preparing presentations and decision-making documents.
- Engaging in project and strategy discussions while supporting the product management team in daily operations.
- Working closely with various stakeholders, including different departments and agencies.
- Independently addressing selected key topics within the digital landscape.
The ideal candidate will possess:
- A degree in business administration, marketing, communication sciences, media management, or a related field.
- Proficient written and spoken skills in both German and English.
- Strong command of Microsoft Office; familiarity with Atlassian tools such as JIRA and Confluence, as well as Adobe software, is advantageous.
- An analytical mindset, structured approach, and a proactive attitude towards learning, complemented by excellent communication skills, creativity, teamwork, and organizational abilities.
- A keen interest in digital topics and emerging technologies.
For candidates from outside the European Economic Area, please ensure you have the necessary residence or work permits.
We appreciate your understanding that we do not accept paper applications and cannot return any submitted materials.
Benefits- Meal allowances
- Employee mobile phone options
- Employee discounts
- Employee participation programs
- Team events
- Coaching opportunities
- Flexible working hours
- Hybrid working arrangements
- Health initiatives
- Pension plans
- Mobility options
- Accessibility features
- Good transport links
- Parking facilities
- Childcare services
- Company doctor
- Cafeteria and café services
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Stuttgart, Baden-Württemberg, Deutschland Mercedes-Benz VollzeitPosition OverviewDepartment: Marketing / Sales / CommunicationDivision: Digital Product ManagementCompany: Mercedes-Benz AGLocation: StuttgartJoin Our TeamAre you passionate about enhancing the service experience for a vast customer base and numerous retail partners? Do you thrive in a fast-paced environment, both collaboratively and independently? If you...
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