Digital Product Management Internship in Automotive Services

vor 4 Wochen

Stuttgart, Baden-Württemberg, Deutschland Mercedes-Benz Vollzeit
Position Overview

Department: Marketing / Sales / Communication
Division: Digital Product Management
Company: Mercedes-Benz AG
Location: Stuttgart

Join Our Team

Are you passionate about enhancing the service experience for a vast customer base and numerous retail partners? Do you thrive in a fast-paced environment, both collaboratively and independently? If you are eager to guide our after-sales clients and retailers through the digital transformation, we invite you to become a part of our Digital Service Drive team.

About the Digital Service Drive

The Digital division at Mercedes-Benz merges business acumen with IT expertise to create top-tier digital solutions. Through Digital Service Drive, we leverage digital advancements to redefine the service journey for our clients. This initiative encompasses three key offerings: online appointment scheduling, multi-channel communication, and customer interaction within order management.

Internship Responsibilities

We are seeking a motivated and digitally proficient individual for a 6-month internship in product management. Your responsibilities will include:

  • Assisting in the development and execution of marketing and communication strategies for global markets.
  • Independently creating assets and initiatives for various communication platforms (e.g., newsletters).
  • Supporting the annual communication planning process.
  • Managing the internal product management presence on the social intranet.
  • Conducting comprehensive market and competitive analyses, along with performance management to identify actionable insights.
  • Collaborating on the design and enhancement of the management model using KPIs to uncover and leverage opportunities.
  • Assisting international market management with the organization and follow-up of meetings and workshops.
  • Preparing presentations and decision-making documents.
  • Participating in project and strategy meetings, while supporting the product management team in daily operations.
  • Engaging closely with various stakeholders, including different departments and agencies.
  • Working independently on selected key topics within the digital landscape.
Qualifications

The ideal candidate will possess:

  • A degree in business administration, marketing, communication sciences, media management, or a related field.
  • Proficient written and spoken skills in both German and English.
  • Strong command of Microsoft Office; familiarity with Atlassian tools such as JIRA and Confluence, as well as Adobe software, is advantageous.
  • An analytical mindset, structured approach, and a willingness to learn, coupled with excellent communication skills, creativity, teamwork, and organizational abilities.
  • A keen interest in digital topics and emerging technologies.
Additional Information

For candidates from outside the European Economic Area, please ensure you have the necessary residence or work permits.

We appreciate your understanding that we do not accept paper applications and there is no entitlement to return postage.

Benefits
  • Meal allowances
  • Employee mobile phone options
  • Employee discounts
  • Employee participation opportunities
  • Employee events
  • Coaching
  • Flexible working hours
  • Hybrid working options
  • Health measures
  • Company pension scheme
  • Mobility offers
  • Accessibility features
  • Good transport connections
  • Parking facilities
  • Childcare services
  • Company doctor
  • Cafeteria and café

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