Air Hamburg OCC Duty Manager
Vor 5 Tagen
Job Title: OCC Duty Manager
At Air Hamburg, we are seeking a highly motivated and experienced Duty Manager to join our team at our Hamburg Office. As a key member of our Operational Control Center (OCC), you will play a critical role in ensuring the smooth and efficient running of all flights, prioritizing customer satisfaction and safety.
Your Responsibilities:
- Coordinate the efforts of Operations, Flight Support, Client Service, Crew Planning, and Maintenance Operations Control to ensure seamless flight operations.
- Make sound decisions under pressure, ensuring the tactical team remains effective throughout the shift.
- Respond to daily issues, such as AOGs, delays, and weather conditions, to minimize disruptions.
- Collaborate with Client Services and commercial teams to coordinate service recoveries and optimize fleet operations.
- Monitor high-profile and demo flights, ensuring compliance with operation specifications.
- Work closely with the flight operations management team to ensure all operations are conducted within scope.
- Provide direction to all functions within the operations arena to optimize fleet efficiency, considering aircraft availability, maintenance schedules, operational restrictions, and customer preferences.
Requirements:
- Proven experience in a key management or supervisory role.
- Demonstrated ability to make sound decisions under pressure.
- Excellent people and communication skills.
- Previous experience in managing large teams in a fast-paced environment.
- Natural problem-solving skills.
- Excellent track record in their respective field of expertise.
About Us:
Air Hamburg is part of Vista Global Holding, the world's number one on-demand charter operator. With access to a global Members' fleet of over 360 aircraft, our clients have flown to over 1,900 airports in 96% of the world's countries.
We are a dedicated team of experts, working together with appreciation and respect to achieve complex goals on a daily basis. It is through this cooperation and teamwork that the company can reach its aims.
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