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Ecommerce Specialist
vor 2 Monaten
Job Summary
PSB Talent Hiring is seeking a highly skilled Ecommerce Specialist to join our team. As an Ecommerce Specialist, you will be responsible for managing our online sales platforms, optimizing product listings, analyzing sales data, providing customer service support, and enhancing the overall Ecommerce experience.
Key Responsibilities
- Manage Online Sales Platforms: Oversee the day-to-day operations of our online sales platforms, ensuring seamless customer experiences and efficient sales processes.
- Optimize Product Listings: Develop and implement strategies to optimize product listings, improving visibility and driving sales.
- Analyze Sales Data: Analyze sales data to identify trends, opportunities, and areas for improvement, providing actionable insights to inform business decisions.
- Provide Customer Service Support: Respond to customer inquiries, resolve issues, and provide exceptional customer service to drive loyalty and retention.
- Enhance Ecommerce Experience: Collaborate with cross-functional teams to enhance the overall Ecommerce experience, ensuring a seamless and engaging customer journey.
Requirements
- Analytical Skills: Possess strong analytical skills, with the ability to collect, analyze, and interpret complex data.
- E-Commerce and Sales: Have experience in E-commerce and sales, with a deep understanding of online sales platforms and customer behavior.
- Customer Service and Communication: Possess excellent customer service and communication skills, with the ability to build strong relationships with customers and stakeholders.
- Experience in Managing Online Sales Platforms: Have experience in managing online sales platforms, with a proven track record of driving sales growth and improving customer satisfaction.
- Ability to Analyze and Interpret Sales Data: Have the ability to analyze and interpret sales data, providing actionable insights to inform business decisions.
- Strong Communication and Customer Service Abilities: Possess strong communication and customer service abilities, with the ability to build strong relationships with customers and stakeholders.
- Detail-Oriented with Excellent Organizational Skills: Be detail-oriented with excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Knowledge of Digital Marketing and SEO Principles: Have knowledge of digital marketing and SEO principles, with the ability to develop and implement effective marketing strategies.
- Previous Experience in Ecommerce or Retail Industry: Have previous experience in E-commerce or retail industry, with a deep understanding of customer behavior and online sales platforms.
