Head of Marketing and Commercial Strategy
Vor 6 Tagen
We are seeking a dynamic and experienced leader to join our leadership team in the DACH region. This critical role is designed for a strategic leader with a passion for driving business growth, leading high-performing teams, and delivering exceptional customer experiences.
Key Responsibilities- Strategic Leadership: Partner with the Country Manager to co-lead the organization, developing and executing local Annual Business Plans.
- Commercial Excellence: Drive customer experience excellence across all touchpoints, enhance operational efficiency, optimize sales performance, and implement sales tools and technologies.
- Marketing Excellence: Oversee the marketing strategy, ensuring it aligns with the commercial strategy and market needs. Continuously review and adjust marketing initiatives.
- Data Analytics & Insights: Utilize data and analytics to derive actionable insights into market trends, customer behavior, and performance metrics.
- Team Management: Lead, mentor, and inspire a team of Marketing and Application/Product professionals. Foster a culture of accountability and high performance.
- Customer Success: Ensure exceptional customer experiences from pre-sales to post-sales support through continuous improvement and service excellence.
- Education: Bachelor's degree in Business, Marketing, or a related field. An MBA is a plus.
- Experience: At least 5 years in a leadership role, with proven success in managing and developing high-performing teams. Experience in Marketing and Commercial Excellence is essential.
- Skills: Strong understanding of CRM software, excellent communication and interpersonal skills, public speaking, and presentation capabilities.
- Languages: Fluent in English; proficiency in German is a significant advantage.
- Achievement of monthly, quarterly, and annual revenue targets.
- Conversion rates, lead generation, customer acquisition, and Net Promoter Score (NPS).
- Training and development metrics for team members and customers.
3Shape is a global leader in 3D scanning and CAD/CAM solutions for the hearing and dentistry industries. We are committed to innovation and customer success, and we are seeking a talented leader to join our team in the DACH region.
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