Product Design Director, Innovation Leader

vor 1 Tag


Berlin, Berlin, Deutschland Visa Inc. Vollzeit
About the Role

We are seeking a highly experienced Product Design Director to lead our Europe Product Innovation Design team at Visa Inc. As a key member of our Innovation and Global Digital Partnerships organization, you will be responsible for growing our product design practice and developing next-generation payment services.

Key Responsibilities
  1. Lead a Multi-Disciplinary Team: Build, inspire, and lead a team of UX designers and partner with product and technology groups to drive market-responsive, fit-for-purpose use cases and value propositions.
  2. Drive Business Growth: Impact the business by broadening its understanding of current problems and long-tail opportunities, tackling undefined and unique challenges with longitudinal and iterative cross-sectional research, analysis, and applied strategy.
  3. Evolving Product Strategies: Evolve product and UX strategies mindful of dynamic market shifts in North America, emerging technologies, design, and technology trends.
  4. Design for Innovation Pipeline: Lead design for the product innovation pipeline – from discovery and design, to launch, testing, and optimization – to deliver exceptional pilot experiences within regulatory constraints.
  5. Grow Research and Design Partnerships: Grow and establish new research, design, and technology partnerships required for scaled execution and delivery.
  6. Effective Communication: Communicate effectively within and beyond the role, demonstrating the ability to influence executive leadership.
  7. Collaboration and Stakeholder Management: Collaborate with internal and external stakeholders to align diverse perspectives and ensure meaningful business outcomes.
  8. Relationship Building: Cultivate strong relationships with technology and business partners, working together to translate business strategies into innovative products and user experiences.
Requirements
  • Extensive Experience: Extensive professional experience in a similar role within digital payment solutions, fintech, or mobile money sectors, with a demonstrable track record of successful product launches.
  • User-Centered Design: Deep expertise in user-centered design methodologies and ability to lead design and research teams in the creation of innovative digital products and experiences optimized for North American users, both consumer and enterprise.
  • Consumer Digital Payment Platforms: Experience with consumer digital payment platforms and systems prevalent in Europe (wallets, ecomm, and PoS/in-store).
  • Key Categories: Experience working across key categories like open banking, data, digital lending, digital identity, checkout, and crypto or similar.
  • AI and Analytics: Experience building products leveraging AI models or AI-augmented capabilities is a plus.
  • Leadership and Mentoring: Robust competency in leading product innovation, design, and management, with a demonstrated commitment to building and mentoring diverse teams and product inclusion best practices.
  • Strategic Vision and Analytical Abilities: Strong strategic vision with extensive analytical abilities to identify growth opportunities and market trends.
  • Communication and Interpersonal Skills: Superior communication and interpersonal skills with the ability to bridge gaps between disparate business functions.


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