Quality Management Specialist

vor 3 Monaten

Plattling, Bayern, Deutschland CSA Group Vollzeit

About CSA Group

CSA Group is a global organization dedicated to safety, sustainability, and social good. We develop standards, test products, and provide certification services to ensure that the world's goods meet rigorous quality and performance requirements.

Job Summary

We are seeking a highly motivated and experienced Quality Management Specialist to join our team. In this role, you will play a vital part in maintaining and enhancing our quality management systems across various facilities. Your expertise will ensure that we consistently deliver top-tier services to both internal and external clients.

Responsibilities

  • Develop, implement, and oversee the quality management system according to internationally recognized standards such as ISO/IEC 17065 and ISO/IEC 17025.
  • Conduct internal and external audits of our quality management systems to ensure compliance and identify areas for improvement.
  • Lead continuous improvement initiatives to enhance quality processes and drive operational excellence.
  • Investigate non-conformances, implement corrective actions, and monitor their effectiveness.
  • Facilitate management review meetings to discuss quality performance, trends, and strategic objectives.
  • Handle external complaints promptly and effectively, ensuring customer satisfaction.
  • Provide comprehensive quality training to staff members at all levels.

Requirements

  • Fluency in both German and English is essential for effective communication.
  • A university degree or equivalent advanced training (state-certified technician, etc.) is required.
  • Minimum 5 years of experience in Quality Management; familiarity with ISO 9001 and/or ISO/IEC 17065 and/or ISO/IEC 17025 is highly advantageous.
  • Proven experience in supporting or conducting internal and/or external audits.
  • A self-directed, systematic, and responsible work approach with a strong attention to detail.
  • Excellent team collaboration skills and the ability to adapt to changing priorities.
  • Strong communication skills with the ability to effectively interact with stakeholders at all levels.
  • A proactive attitude and willingness to actively contribute to and drive change processes within the organization.

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