Customer Service Advisor for Vodafone

vor 4 Wochen

Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit


Are you driven by a commitment to innovation and customer satisfaction? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our quality and dependability.

We are open to candidates from diverse career backgrounds.



What we offer:
  • A stable position with an indefinite contract from the outset.
  • A competitive base salary complemented by attendance bonuses and performance-based commissions.
  • Continuous professional development through our 'Talent' training program.
  • Predictable shift schedules organized four weeks in advance.
  • Access to free educational resources and training to further your expertise.
  • Increasing vacation allowances.
  • Company-sponsored travel tickets and eBike leasing options.


Your qualifications:

Your positive demeanor and enthusiasm inspire those around you, establishing you as a genuine service advocate. You possess a solid understanding of telecommunications and keep abreast of developments in this dynamic field. You value autonomy in your work and are committed to delivering high-quality results. Proficiency in German and familiarity with standard PC applications are required.



Your responsibilities:

You will serve as the main point of contact for our clientele, offering assistance with Vodafone's products and services across multiple communication platforms.

You will address customer inquiries with empathy and professionalism via phone and email, fostering strong relationships and ensuring customer satisfaction.

If this aligns with your career aspirations, we encourage you to explore this rewarding opportunity at our inclusive and diverse organization that champions equality and diversity.

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