Customer Service Advisor for Vodafone

vor 4 Wochen

Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

Are you driven by customer satisfaction and innovation? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our commitment to quality and dependability.

What we offer:

  • A stable position with an indefinite contract from the outset.
  • A competitive base salary complemented by an attendance bonus and performance-related commissions.
  • Continuous professional development through our 'Talent' program.
  • Consistent work schedules organized four weeks ahead.
  • Access to free training and educational resources to enhance your professional skills.
  • Increasing vacation days.
  • Company benefits including a job ticket and eBike leasing options.

Your qualifications:

Your positive demeanor and enthusiasm make you a natural service ambassador. You possess a solid understanding of telecommunications and keep abreast of developments in this dynamic field. You value independent work and strive for excellence in your performance. Proficiency in German and familiarity with standard PC applications are crucial.

Your responsibilities:

You will serve as the main point of contact for our clientele, assisting them with Vodafone's products and services across various communication platforms.

You will address customer inquiries with empathy and professionalism via phone and email, fostering strong relationships and ensuring customer satisfaction.

Does this sound like the right opportunity for you? We invite you to explore a fulfilling career with our diverse and inclusive organization that champions equality and diversity.

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