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Customer Support Coordinator

vor 2 Monaten


Offenbach, Hessen, Deutschland Falken Tyre Europe GmbH Vollzeit

Position Overview:
We are seeking a committed Customer Service Coordinator to become a vital part of our Operations team.

Key Responsibilities:
This role encompasses managing order fulfillment, addressing customer inquiries through various communication channels, ensuring prompt delivery coordination, and resolving service-related issues, excluding product defects.

Qualifications:
The ideal candidate will possess a completed commercial education, relevant experience in customer service, a strong customer-centric mindset, and proficiency in SAP SD, as well as fluency in both German and English. Additional language proficiencies are advantageous.

What We Offer:
Join a dynamic team in a modern work environment that includes a 13th-month salary, flexible working hours, meal allowances, and comprehensive benefits such as company pension and health insurance.

We encourage applications from individuals with disabilities.

Application Process:
If you are interested in contributing to our team, please submit your application, including a cover letter, CV, and relevant certificates.

About Us:
Falken Tyre Europe GmbH is a prominent subsidiary of a leading Japanese tire manufacturer, specializing in the promotion and distribution of Falken brand tires across the European aftermarket and original equipment market. We provide a modern workplace within an international company that offers significant growth opportunities.