Aktuelle Jobs im Zusammenhang mit Senior Product Support Engineer - Düsseldorf, Nordrhein-Westfalen - Cognigy
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Senior Product Support Engineer
Vor 6 Tagen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a market leader in Conversational AI, empowering enterprises to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, offers next-gen customer service solutions like Conversational IVR, Smart Self-Service, and Agent + Assist.Our skilled team is passionate about enabling customer and employee...
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Senior Product Support Engineer
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a market leader in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, improve agent satisfaction, and rapidly adapt to market changes. Our low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart...
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Senior Product Support Engineer
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a leading provider of Conversational AI solutions, empowers enterprise contact centers to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, enables next-gen customer service with features like Conversational IVR, Smart Self-Service, and Agent Assist.We're a global team of skilled professionals...
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Senior Product Support Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and improve agent satisfaction.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our...
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Senior Product Support Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and improve agent satisfaction.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Marketing Engineer
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerJob Summary:We are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team at Renesas Electronics. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and...
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Senior Product Marketing Engineer
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly motivated and experienced Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the...
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Senior Product Support Engineer
Vor 4 Tagen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a market leader in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, improve agent satisfaction, and adapt to changing market demands. Our low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Düsseldorf. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU products.Your Key Responsibilities:Support the...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Düsseldorf. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU products.Your Key Responsibilities:Support the...
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Senior Product Marketing Engineer
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team at our Düsseldorf location. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU Products.Your Key...
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Senior Product Marketing Engineer
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team at our Düsseldorf location. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU Products.Your Key...
Senior Product Support Engineer
vor 4 Wochen
Cognigy is a leading provider of Conversational AI solutions, empowering enterprises to deliver exceptional customer experiences. Our cutting-edge platform, powered by Generative AI, enables businesses to rapidly respond to market changes and exceed customer expectations.
As a Senior Product Support Engineer at Cognigy, you will be part of a diverse and passionate team that is shaping the future of customer service. Our company culture is built on mutual respect, trust, and a commitment to excellence.
Key Responsibilities- Provide technical support to customers and internal teams, troubleshooting and resolving complex technical issues.
- Collaborate with cross-functional teams to ensure timely solutions and advocate for product enhancements based on customer feedback.
- Lead by example in handling critical incidents and escalations, continuously improving support processes to reduce resolution time and enhance efficiency.
- Develop deep knowledge of our products, understanding their architecture and functionality, and be the go-to expert during critical incidents.
- 3+ years of experience as a product support engineer or in a similar role.
- Hands-on experience with Windows/Linux, with a good understanding of computer systems, software, and other technical products.
- Strong knowledge of software development, databases, and system design.
- Understanding of customer service best practices and policies.
- Excellent communication skills and a can-do approach.
- Attractive and performance-oriented salary.
- Company Pension Scheme.
- 25 days paid leave, plus 5 floating days, plus public holidays.
- Flexible working options.
- Colleague recognition, reward, and celebration events.
- Global Employee Assistance Program.
- ClassPass membership, giving you access to a variety of fitness and wellness experiences.
- Ongoing learning and development opportunities, including LinkedIn Learning.
Cognigy is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional customer experiences.
