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Application Engineering Manager Carrier Networks, EMEA

vor 2 Monaten


Berlin, Berlin, Deutschland Corning Vollzeit

Job Summary:

The Carrier Networks Application Engineering Manager is a key leadership role responsible for driving the success of Corning's Carrier Networks business in the EMEA region. This position will lead a team of Application Engineers who provide technical sales and support to major customers in the region.

Key Responsibilities:

  • Lead a team of Application Engineers who provide pre-sales and post-sales support to customers, including product recommendation, system design, installation training, and troubleshooting.
  • Develop and implement strategies to drive adoption of new innovations and solutions with major customers.
  • Collaborate with internal stakeholders, including Commercial, PLM, and Operations teams, to ensure effective support and delivery of solutions to customers.
  • Provide technical input to key-account business reviews and facilitate field trials to ensure successful deployment of Corning solutions.
  • Work with 3rd party vendors to ensure solution compatibility and enable successful installation experiences for end-users.
  • Encourage and drive smart tool development to improve efficiency and process consistency.

Requirements:

  • University diploma in a technical area, such as Telecommunications or Engineering, with a Master's degree in Business a plus.
  • More than 5 years of experience in the telecommunication business.
  • Strong technical and analytical skills.
  • Demonstrated ability to create and foster customer relationships, understand customer issues, and resolve them through internal collaboration.
  • Demonstrated experience presenting to C-level executives for account updates with political finesse.
  • Experience driving organization change (people, process, technology).
  • Established working relationships within Commercial, PLM, and Operations functions.
  • Languages: Very good written and spoken English; additional European languages valued.

Travel Requirements:

  • Primarily continental Europe; capable and willing to travel anywhere within the EMEA region, including Israel and Africa.
  • Flexibility to travel on short notice, requiring overnight stays.
  • All travel methods may be used: train, car, bus, ferry, plane.
  • Must have proper Visas or EU citizenship to allow unrestricted travel.
  • Candidate must possess a current and valid local driving license and a clean driving record to allow renting vehicles in other countries if required.

Hours of work/work schedule/flextime:

Minimum 40-hour week plus travel time as required. Some weekend work or travel required.