IT Support Specialist

vor 2 Wochen


Weiden, Bayern, Deutschland Samhammer AG Vollzeit
IT Helpdesk Support Specialist

We are a leading IT services provider specializing in IT helpdesk support and knowledge logistics management. Our team of IT experts is dedicated to resolving all IT-related issues and providing top-notch service to our clients. As a **Technical Support Expert**, you will be responsible for handling calls and tickets, troubleshooting hardware and software issues, and providing user support. You will work closely with our clients and other support levels to ensure a smooth IT operation.

Key Responsibilities
  • Manage and resolve IT-related issues and requests
  • Provide technical guidance and support to users
  • Collaborate with clients and other support teams to ensure seamless IT operations
  • Utilize ticketing systems to track and resolve issues
  • Develop and maintain knowledge base articles and documentation
  • Stay up-to-date with industry trends and technologies

As a **Technical Support Expert**, you will be the primary point of contact for users seeking IT assistance. Your role will involve actively assisting users in problem-solving, pre-qualifying issues, and providing solutions based on established processes. Your extensive **IT knowledge** and our internal knowledge base will be your tools for success in this role. Ideally, you will have experience with Citrix, Microsoft Exchange, Mobile Device Management, and more.

Requirements
  • Proven experience in IT support or a related field
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and troubleshooting skills
  • Ability to work independently and as part of a team

  • IT Support Specialist

    Vor 7 Tagen


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionAt Samhammer AG, we are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective technical support to clients and internal...

  • IT Support Specialist

    vor 1 Woche


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionAt Samhammer AG, we are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective technical support to clients and internal...

  • IT Support Specialist

    Vor 3 Tagen


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionAt Samhammer AG, we are seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and remote...

  • IT Support Specialist

    Vor 3 Tagen


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionAt Samhammer AG, we are seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and remote...

  • IT Support Specialist

    vor 4 Wochen


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    IT Support SpecialistSamhammer AG is a prominent provider of IT services, focusing on delivering exceptional IT support and knowledge logistics management. Our dedicated team of IT professionals is committed to resolving a wide range of IT-related challenges and ensuring high-quality service for our clients. As an **IT Support Specialist**, your primary...

  • IT Support Specialist

    vor 4 Wochen


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    IT Support SpecialistSamhammer AG is a prominent provider of IT services, focusing on delivering exceptional IT support and knowledge logistics management. Our dedicated team of IT professionals is committed to resolving a wide range of IT-related challenges and ensuring high-quality service for our clients. As an **IT Support Specialist**, your primary...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Technical Support SpecialistWe are Samhammer AG, a leading provider of E-Commerce solutions and payment processing services. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and delivering exceptional customer experiences.Key Responsibilities:Provide technical assistance to customers in the...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Technical Support SpecialistWe are Samhammer AG, a leading provider of E-Commerce solutions and payment processing services. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and delivering exceptional customer experiences.Key Responsibilities:Provide technical assistance to customers in the...


  • Weiden, Bayern, Deutschland WCC Heidelberg Web Carton Converting GmbH Vollzeit

    Become a Key Player in Our Customer Support TeamAre you an experienced technician eager for a rewarding opportunity? WCC Heidelberg Web Carton Converting GmbH is on the lookout for a proficient individual to enhance our team in Weiden in der Oberpfalz as a Customer Support Specialist. In this pivotal role, you will manage customer inquiries, troubleshoot...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Samhammer AG. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers in the E-Commerce sector.Key Responsibilities:Technical Support: Provide timely and effective technical support to customers via...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Samhammer AG. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers in the E-Commerce sector.Key Responsibilities:Technical Support: Provide timely and effective technical support to customers via...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Samhammer AG. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers in the E-Commerce sector.Key Responsibilities:Technical Support: Provide timely and effective technical support to customers via...


  • Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Samhammer AG. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers in the E-Commerce sector.Key Responsibilities:Technical Support: Provide timely and effective technical support to customers via...


  • Weiden, Bayern, Deutschland Witt-Gruppe Vollzeit

    Transform Your Career with Witt-GruppeAre you passionate about IT and familiar with data networks and Microsoft services? We're seeking a talented individual to join our IT department as a System Integration Specialist. As a key member of our team, you'll play a crucial role in setting up IT systems and resolving system errors. Throughout your tenure, you'll...


  • Weiden, Bayern, Deutschland G.U.T. Vollzeit

    Position: Sales Support SpecialistWe are seeking individuals who possess:A background in commerce or technical fieldsA strong enthusiasm for salesSelf-assurance coupled with solid technical expertiseCollaborative spirit, excellent organizational abilities, and a proactive approachWhat we provide:A focus on effective and swift solutionsAttractive...


  • Weiden, Bayern, Deutschland G.U.T. Vollzeit

    Position: Sales Support SpecialistWe are seeking individuals who possess:A background in commerce or technical fieldsA strong enthusiasm for salesConfidence paired with solid technical expertiseTeam-oriented mindset, excellent organizational abilities, and a proactive approachWhat we provide:A focus on practical and efficient solutionsAttractive...

  • IT-Support-Experte

    vor 21 Stunden


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    #itcrowdWir suchen einen motivierten und engagierten IT-Support-Experten, der sich auf die Betreuung von IT-Projekten spezialisiert hat. Als Teil unseres Teams werden Sie die erste Anlaufstelle für Störungsmeldungen und Service-Anfragen rund um das Thema IT sein. #dasistderjobAls IT-Support-Experte werden Sie folgende Aufgaben übernehmen:Call- und...

  • IT-Support-Experte

    vor 21 Stunden


    Weiden, Bayern, Deutschland Samhammer AG Vollzeit

    #itcrowdWir suchen einen motivierten und engagierten IT-Support-Experten, der sich auf die Betreuung von IT-Projekten spezialisiert hat. Als Teil unseres Teams werden Sie die erste Anlaufstelle für Störungsmeldungen und Service-Anfragen rund um das Thema IT sein. #dasistderjobAls IT-Support-Experte werden Sie folgende Aufgaben übernehmen:Call- und...

  • IT Support Technician

    vor 4 Wochen


    Weiden, Bayern, Deutschland Experis GmbH Vollzeit

    Position Overview: IT Support TechnicianAre you eager to advance your career in the IT sector? Experis GmbH is on the lookout for an IT Support Technician to join our innovative team in Bayern.What We Provide:Attractive remuneration up to 20 €/hour along with additional perksLong-term career development opportunities with a pathway to permanent...


  • Weiden, Bayern, Deutschland WCC Heidelberg Web Carton Converting GmbH Vollzeit

    Become a Key Player in Our Customer Support TeamHeidelberg Web Carton Converting GmbH is on the lookout for a dedicated professional to join our customer support team as a Customer Support Specialist. In this role, you will be instrumental in addressing customer queries, troubleshooting technical challenges, and assisting our service technicians and sales...