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Customer Service Representative

vor 2 Monaten


Berlin, Berlin, Deutschland ja-dialog Berlin GmbH Vollzeit

Customer Service Opportunity

We are seeking a highly communicative and service-oriented individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone.

Key Responsibilities:

  • Answer and process complex customer inquiries via phone.
  • Assist customers with all questions and concerns regarding our service and products.
  • Ensure customer satisfaction even in challenging situations.

Requirements:

  • Highly communicative and service-oriented individual.
  • Strong service mentality and ability to provide exceptional customer service.
  • Fluent German language skills.

What We Offer:

  • Comprehensive training program to learn about our customer service and project.
  • Practical training with experienced team members.
  • Flexible shift models to accommodate various schedules.
  • Opportunity to work in a dynamic and innovative environment.

Benefits:

  • 28 days of vacation per calendar year.
  • Company public transport ticket.
  • Company pension scheme.
  • Company credit card.

Why Work with Us:

We value innovation, engagement, and employee development. Our company is committed to providing a fair and transparent work environment, and we offer above-average compensation and benefits to our employees.