Client Service Representative
Vor 7 Tagen
CSC Global is a leading provider of global business solutions, dedicated to delivering exceptional service and support to our clients worldwide.
Job SummaryWe are seeking a highly skilled Client Service Representative to join our team in Wiesbaden, Germany. As a Client Service Representative, you will be responsible for managing a portfolio of clients, providing exceptional customer service, and building strong relationships with our clients.
Key Responsibilities- Pflegen und Stärken von vertrauensvollen Kundenbeziehungen
- Betreuung eines festen Kundenportfolios im Bereich Online-Markenschutz
- Bearbeitung von Kundenanfragen
- Informationen über industrieinterne Richtlinien und neue Leistungsangebote
- Recherche und Analyse von Portfoliodaten
- Online Kundentraining
- Abgeschlossene kaufmännische Ausbildung, ein abgeschlossenes Studium oder Berufserfahrung in einem ähnlichen Bereich
- Ausgeprägte positive Kunden- und Serviceorientierung
- Muss fließend Englisch und Deutsch sprechen. Jede weitere Sprache wäre von Vorteil
- Kommunikationsstärke und hohe Teamkompetenz
- Gute MS-Office-Kenntnisse, vor allem Word und Excel
- Affinität für selbständiges Arbeiten, sowie für Teamarbeit
- Detailorientierung und Problemlösekompetenz
- Koordination und Management Ihres Aufgabenbereiches
- Einen neuen, modernen und komfortablen Arbeitzplatz im Herzen Wiesbadens
- Ein freundliches, internationales Team
- Interessante und abwechslungsreiche Tätigkeiten in einem dynamischem Umfeld
- Umfangreiche Weiterbildungsmöglichkeiten
- Stabiles, stark wachsendes und internationales Unternehmen
- Jährliche leistungsorientierte Lohnerhöhung
- Attraktives Einkommen
- Teamorientierte Führung
- Umfangreiche 5-wöchige Einarbeitung
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