Customer Support Specialist in the Pharmaceutical Sector
vor 4 Wochen
Customer Support Specialist (m/f/d)
Permanent, Part-time
Your Responsibilities
Handle order processing through electronic means, ensuring accurate entry into the manufacturer's system while providing customers with detailed product information.Oversee and update master data, ensuring the integrity of customer and product information.Conduct verification of pharmacy licenses through direct communication with clients for data accuracy.Serve as the primary point of contact for pharmacies, clinics, wholesalers, and pharmaceutical manufacturers, addressing inquiries via various communication channels.Execute order management tasks within the SAP system.Your Qualifications
Completed vocational training as a PTA, PKA, or similar qualification.Ability to quickly assimilate new information.Proficient in Microsoft Office Suite.Passionate about customer engagement and collaborative teamwork.Excellent written and verbal communication skills in German (C2 level).Dependable team contributor with a meticulous and autonomous work ethic.What We Offer
Flexible hybrid working model with adaptable hours and time management.Diverse team environment with opportunities for team-building activities.Supportive professional setting for both personal and career growth.Inclusive workplace culture promoting open communication.Generous annual leave, mobility initiatives, wellness programs, and additional perks.-
Sankt Augustin, Nordrhein-Westfalen, Deutschland pharma mall GmbH VollzeitCustomer Support Specialist (m/f/d)Permanent, Part-timeYour ResponsibilitiesHandle order processing through electronic means, ensuring accurate entry into the supplier's system while providing customers with detailed product information.Oversee and update essential customer and product data.Verify pharmacy licenses through direct communication with clients...
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