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Customer Support Specialist in the Pharmaceutical Sector
vor 2 Monaten
Customer Support Specialist (m/f/d)
Permanent, Part-time
Your Responsibilities
Handle order processing through electronic means, ensuring accurate entry into the supplier's system while providing customers with detailed product information.Oversee and update essential customer and product data.Verify pharmacy licenses through direct communication with clients for data verification.Act as the primary contact for pharmacies, medical facilities, distributors, and pharmaceutical companies via various communication channels, addressing inquiries related to our online services.Conduct order management using SAP systems.Your Qualifications
Completed vocational training as a PTA, PKA, or similar qualification.Ability to learn quickly and adapt to new systems.Proficient in Microsoft Office Suite.Enjoy engaging with customers and collaborating within a team environment.Excellent written and verbal communication skills in German (C2 level).Dependable team member with a focus on precision and independent task execution.What We Offer
Flexible hybrid working model with adaptable hours and time management.Diverse team culture with regular team-building activities.Supportive environment for both personal and professional growth.Inclusive workplace with open lines of communication.Generous annual leave policy, mobility options, wellness programs, and additional perks.