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IT Service Delivery Manager

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland TransnetBW Vollzeit
Job Overview

Key Responsibilities:

  • Oversee applications related to energy management to enhance efficiency in market readiness.
  • Ensure IT solutions comply with the latest security standards while empowering team members.
  • Manage relationships with external IT service providers, tracking project timelines and budgets, and assessing the quality of services rendered.
  • Work collaboratively with various departments and IT teams to gain insights into business operations.
  • Participate in requirements gathering, aligning business objectives with innovative technologies.
  • Administer service budgets, manage contracts and procurement processes, and assist in financial strategy development.

Qualifications:

  • Bachelor's degree in Computer Science, Business Informatics, or a related field.
  • Proven experience in IT operations, service management, or project leadership.
  • Excellent communication, collaboration, and leadership abilities.
  • Demonstrated success in managing third-party service providers.
  • Flexibility and a proactive approach to taking on new challenges independently.
  • Customer-focused, self-assured, and assertive in interactions.