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Reservations Operations Leader

vor 3 Monaten


Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Althoff Hotels Vollzeit

Position Overview:

  • Are you enthusiastic about customer engagement and sales? Let your personality shine through.
  • You possess the capability to inspire and lead a team effectively.
  • You thrive in high-pressure situations and consistently identify solutions to challenges.
  • A background in hospitality or business management, complemented by extensive experience in reservations and team leadership, is essential.

Key Responsibilities:

  • Oversee the entire reservations process to guarantee seamless operations.
  • Prepare for future oversight of reservations at affiliated properties.
  • Ensure high levels of guest satisfaction and optimize hotel occupancy.
  • Conduct market analysis, manage pricing strategies, and address guest concerns.
  • Foster team development while enhancing operational standards and procedures.
  • Maintain equitable scheduling, adhere to budgetary constraints, and promote ongoing improvement.

Employee Advantages:

  • Supportive workplace culture with avenues for personal growth.
  • Comprehensive training programs with diverse learning modules.
  • Flexible scheduling options to accommodate individual needs.
  • Travel subsidies or job-related transportation support.
  • Exclusive employee rates for staff and their families.
  • Modern housing arrangements for team members.
  • Assistance with housing searches.
  • Incentives for employee referrals.
  • Competitive salary, permanent employment contracts, and health initiatives.
  • Support for the cleaning of work attire.
  • Recognition of employee milestones such as birthdays and anniversaries.
  • Team-building events, cross-training opportunities, and collaborative projects.
  • Healthy dining options in the staff bistro and access to corporate benefits.